Customer Operations Archive

Customer Operations

It’s Finally Winter and M&V 2.0 Is Snowballing Across the States – Part 2

Regulators are recognizing the benefits of M&V 2.0, are now developing policies...
Customer Operations

It’s Finally Winter and M&V 2.0 Is Snowballing Across the States – Part 1

This year we’ve a lot of developments around M&V 2.0. Utilities like...
Customer Operations

Fuzzy Math: Deemed Energy Savings Aren’t Sufficient

Earlier this year, I sat on a panel with Tom Eckman, a long-time...
Customer Operations

Webinar: Learn how APS spent less time in attics

Harnessing the power of data, utilities like Arizona Public Service can now...