Customer Operations Archive

Customer Operations

Part 2: Managing Costs for Whole Home Program Success

Exhausting the budget for your Whole Home program can cause headaches or...
Customer Operations

M&V 2.0 is Growing––and the Industry is Taking Notice

In late 2015, the Northeast Energy Efficiency Partnerships (NEEP) released a groundbreaking...
Customer Engagement

New eBook: Five Challenges for Whole Home Program Success

Whole Home Programs can be beneficial to utilities and to customers alike....
Customer Operations

It’s Finally Winter and M&V 2.0 Is Snowballing Across the States – Part 2

Regulators are recognizing the benefits of M&V 2.0, are now developing policies...