Customer Insights Archive

Customer Insights

How Amazon, Netflix, Lyft, and Uber Might Deliver the Utility Customer Experience

“Hey Alexa. I got a high energy bill in the mail. How...
Customer Insights

Recent funding helps expand our personalization capabilities

It’s a busy and exciting time right now for EnergySavvy as we...
Customer Insights

APS Helps More Customers Save Money with Targeting

Each time the number of programs and offers grows for a utility,...
Customer Insights

Rolling out Default Time Variable Rates without the PR Nightmare

As utilities struggle with a host of new challenges around aligning supply...