A product partnership between EnergySavvy and Oracle Utilities will drive savings measurement and better customer experience through connected customer and meter data.
Savings measurement software, like Optix Quantify, that brings faster and deeper insights to utility demand-side management relies on data science, distributed cloud computing, and established protocols in measurement and verification (M&V). But it also relies on customer and meter data – either analog meter data or AMI data. And accessing customer and meter data and using it in downstream applications can present a major obstacle for utilities.
Today, Oracle announced the launch of DataConnect, a new data extraction feature for Oracle Utilities Customer Care and Billing and Oracle Utilities Meter Data Management that allows utilities to derive greater value from their data by more easily leveraging data across utility systems, including those provided by product partners like EnergySavvy.
By making customer usage and billing data securely accessible, Oracle enables utilities to accelerate and adopt solutions like Optix Quantify more quickly and easily. And the integration of EnergySavvy and Oracle’s Customer Care and Billing solution delivers one view of the customer for call center representatives, improved customer experience, and greater access to customer and energy efficiency data across the organization.
EnergySavvy’s energy efficiency quantification software, Optix Quantify, utilizes usage data to measure and calculate energy savings in real-time. DataConnect provides that valuable customer and meter data simply and easily, decreasing the time to value and helping utilities realize maximum performance from Optix Quantify.”
Scott Case, EnergySavvy COO
In Oracle’s press release today, Rodger Smith, senior vice president and general manager said, “Oracle recognized that customer information systems and meter data management systems should not restrict the use of this powerful data. Oracle Utilities DataConnect gives utilities the power to freely access their customer and meter data and leverage it to deliver excellent service and drive peak performance across the organization.”
Connected data among an ecosystem of utility technology providers, is helping to enable 21st Century Demand-Side Management. Want to explore how to leverage your investments in metering infrastructure to engage customers, manage programs, and quantify DSM? Drop us a line: