EnergySavvy and Oracle Power DSM Applications through Connected Data

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A product partnership between EnergySavvy and Oracle Utilities will drive savings measurement and better customer experience through connected customer and meter data.

Savings measurement software, like Optix Quantify, that brings faster and deeper insights to utility demand-side management relies on data science, distributed cloud computing, and established protocols in measurement and verification (M&V). But it also relies on customer and meter data – either analog meter data or AMI data. And accessing customer and meter data and using it in downstream applications can present a major obstacle for utilities.

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Today, Oracle announced the launch of DataConnect, a new data extraction feature for Oracle Utilities Customer Care and Billing and Oracle Utilities Meter Data Management that allows utilities to derive greater value from their data by more easily leveraging data across utility systems, including those provided by product partners like EnergySavvy.

By making customer usage and billing data securely accessible, Oracle enables utilities to accelerate and adopt solutions like Optix Quantify more quickly and easily. And the integration of EnergySavvy and Oracle’s Customer Care and Billing solution delivers one view of the customer for call center representatives, improved customer experience, and greater access to customer and energy efficiency data across the organization.

EnergySavvy’s energy efficiency quantification software, Optix Quantify, utilizes usage data to measure and calculate energy savings in real-time. DataConnect provides that valuable customer and meter data simply and easily, decreasing the time to value and helping utilities realize maximum performance from Optix Quantify.” | Scott Case, EnergySavvy COO

In Oracle’s press release today, Rodger Smith, senior vice president and general manager said, “Oracle recognized that customer information systems and meter data management systems should not restrict the use of this powerful data. Oracle Utilities DataConnect gives utilities the power to freely access their customer and meter data and leverage it to deliver excellent service and drive peak performance across the organization.”

Connected data among an ecosystem of utility technology providers, is helping to enable 21st Century Demand-Side Management. Want to explore how to leverage your investments in metering infrastructure to engage customers, manage programs, and quantify DSM? Drop us a line:

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EnergySavvy Welcomes Tom King, Former CEO of National Grid U.S., to its Board of Directors

King’s utility and energy efficiency industry leadership will help drive success and fuel the growth of EnergySavvy’s demand-side management software and solutions.

The EnergySavvy team has demonstrated a strong ability to deliver a software-based solution that drives customer engagement, manages customer programs and quantifies results in real-time. / Tom King

Tom King joins EnergySavvy's Board of Directors

Tom King joins EnergySavvy’s Board of Directors

EnergySavvy, a leader in cloud software for utilities, announced that energy efficiency industry leader, Tom King, joins its Board of Directors. With more than two decades of utility senior management experience in roles including CEO of Pacific Gas and Electric Company and more recently National Grid U.S., Tom King brings invaluable expertise and a unique perspective to EnergySavvy. The company continues to scale its demand-side management software and solutions for utilities, powered by modern customer engagement, analytics and automation.

“Tom has run two of the world’s leading utilities that operate in the #1, #2, #3 and #7 ranked states for energy efficiency. His experience is only matched by his passion for industry progress,” said Aaron Goldfeder, CEO and co-founder of EnergySavvy. “His leadership and insights will help enable EnergySavvy to continue to provide breakthrough and increasingly valuable solutions to our rapidly changing industry. We’re honored to have him join us.”

“I’m excited to join the EnergySavvy team as we drive the next wave forward,” said Tom King. “The EnergySavvy team has demonstrated a strong ability to deliver a software-based solution that drives customer engagement, manages customer programs and quantifies results in real-time. After a deep dive with the team, I was captured. Our evolving industry demands better data and software-driven methods more than ever before. I look forward to continuing to make an impact as an EnergySavvy board member.”

Tom King has been a leader in energy efficiency for many years. He spent the last eight driving success as President and Executive Director at National Grid U.S., while serving as Chairman of the Alliance to Save Energy over the past three years. Tom is credited with the Northeast utility’s successful turnaround, improving returns and customer service led by a program of regulatory engagement and filings, plus a major restructuring in 2011. National Grid manages over $550 million annually in energy efficiency across its US business. And the states it serves, including Massachusetts, Rhode Island, and New York, are ranked at the top of the national scorecard developed by the American Council for an Energy-Efficient Economy (ACEEE).

Before National Grid, Tom served in a series of senior operating positions at PG&E Corporation from 1998-2007, including President of PG&E Corporation and Chairman and CEO of Pacific Gas and Electric Company from 2003-2007, and prior to that as President of PG&E National Energy Group.

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EM&V 2.0: Notes from the Field

How Savings Measurement Software Complements Evaluation

-By Tim Guiterman

Greentech Media published an article this week citing many of the challenges with measuring energy efficiency today, with quotes from me as well as several other voices in the industry. The article addresses very real problems, but it takes a controversial posture without the views of the evaluation community, which inevitably invites some unnecessary conflict. The framing, and especially the headline, implied something I don’t believe: that EM&V as it stands today is inaccurate or unreliable, or that it should go away. I’m not saying that the article misquoted me. And, in fact, I believe that the way we measure energy efficiency should continue to evolve – I said much the same thing in my previous blog post about why I joined EnergySavvy.

While there is a really important conversation here, the take-away message doesn’t reflect EnergySavvy’s views, so I wanted to make sure that a few of our core beliefs are articulated.

Innovation in this field is based on the past and future success of EM&V. More than three decades of successful energy efficiency programs have been quantified and valued as a result of EM&V, and the continued success of this field provides the foundation for new approaches and methods.

New software-based methods won’t replace EM&V work any more than QuickBooks replaced third-party audit firms. EnergySavvy isn’t suggesting that software is going to displace traditional evaluation. Much of the qualitative and quantitative work done by evaluators cannot be automated by software.

Integrated M&V is an exciting and promising frontier. One of the things we’re most excited about is the role of moving savings measurement into the earlier parts of program execution. In an industry that spends over $20B per three-year program cycle, this is an opportunity to create billions of dollars of value through continuous program optimization.

It’s about the customer experience and beyond, not just measurement. The discussion is about more than energy measurement. For example, if on average an installed widget saves 100 kWh, that’s important for planning and incentives. But by definition, some widgets will save less and some more, reflecting quality of installation, customer usage patterns, location, behavior and other factors. Utilities need timely data to identify what works and what doesn’t. And the utility of the future needs to know what’s happening on the grid.

But we cannot ignore the challenges of measurement either. This blog is all about “Notes from the Field,” and since my last post, I have hit the road hard, traveling around the country meeting with utilities, regulators, evaluators, implementers and other stakeholders. And what I’m hearing every day better reflects the challenges and solutions.

There are clear challenges with the way energy efficiency is measured today, with real implications. These generally center around three key areas:

  • First and foremost, data lag is often the biggest source of frustration for regulators and program administrators. The long time delay between program execution and obtaining the final verified savings from impact evaluation means that plans and budgets for the next cycle are set before the results are available. The outcome is that standard operating procedure for many DSM programs is to run a program without a clear understanding of the actual performance.
  • The second challenge builds off the first, and is that the value of measurement directly ties to usefulness. Despite significant spending on EM&V, data lag delays process improvements, threatens program success, and impacts cost effectiveness calculations that determine the regulatory approval of programs. This one is key. The depth and breadth of evaluation studies are substantial, and while I’ve always known there’s some frustration with evaluation, I have been surprised to hear for myself how much of this effort is not perceived as valuable or useful across many departments within utilities. That’s a shame, and something I’d like to see addressed through more than just new software tools.
  • Finally, there is a pent-up demand both at the utilities and in the markets for data based on actual performance. Variability in energy efficiency estimates undercuts the ability to value energy efficiency. It has also been cost-prohibitive to collect information on more than a sample of projects, and this often means that as evaluators, we struggle to provide granular insights due to a lack of sufficient data to dive in deeper. Trade allies and customers also have too few mechanisms to receive feedback on how their energy efficiency projects performed. This gap between expectations and actual performance, whether real or perceived, has direct implications on the confidence that key stakeholders have in energy efficiency.

Technology to help address these challenges is now emerging and in use today. Savings measurement software can provide granular insights into program performance and provide administrators data to improve and enhance programs as well as capture and promote best practices, all during the program year. The utilities I speak with understand how valuable this information is, and for evaluators, continuous and easy-to-digest data helps shine light on the difficult work we do.

Despite these many benefits, this technology is not a silver bullet; savings measurement software works best when we have programs with enough participants and we can tie savings to the meter. Certain programs and applications like custom C&I and retail lighting programs aren’t good candidates. Utilities are also unlikely to invest in software, solely for the sake of M&V, for programs where the engineering estimates of savings are well-established and there is high certainty in the baseline conditions. The challenges that face traditional evaluation methods still remain but using powerful computing and data analytics can bring significant insights, faster, meaning the best solutions will integrate established EM&V expertise, approaches and methods with these new tools. Finally, one more point, and one that I make regularly: savings measurement software is a powerful way to complement and enhance third party EM&V. It will help meet the one key goal of every evaluation, which is to improve the effectiveness of energy efficiency programs, while at the same time leverage deeper value from EM&V efforts.

How we measure and value energy savings is critical to the past and future success of energy efficiency. I look forward to continuing the conversation as I travel to talk with utilities, evaluators, regulators and other stakeholders. EnergySavvy’s next installment on this topic will be a June 18th webinar. I hope you can join us.

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The $24 Billion Energy Efficiency Measurement Challenge

If we want to move to a world of market-approaches, distributed energy resources linked by a modernized grid, while delivering true customer benefits and leverage demand-side management (DSM) as a compliance pathway on 111(d), we have to solve this challenge.

Join the Webinar: “Quantifying Energy Efficiency in Real Time”

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Feedback on what’s working—or not—is essential, yet traditional practice only measures actual performance after-the-fact. Join EnergySavvy and guests panelists from Ameren Missouri and PSEG Long Island for the June 18th webinar, “Quantifying Energy Efficiency in Real Time.” The utility speakers will share their vision for a more streamlined, proactive, timely, quantitative approach enabled by continuous savings measurement. And we’ll provide a demo of Optix Quantify, EnergySavvy’s savings measurement software.

Featuring:

  • Greg Lovett, Manager of Energy Efficiency, Ameren Missouri
  • Dan Zaweski, Manager, Planning & Evaluation, PSEG Long Island
  • Tim Guiterman, Director of EM&V Solutions, EnergySavvy

 

Energy Efficiency Spending and Lost Opportunities

The utility industry spends close to $8 billion each year on energy efficiency, projected to double over the coming decade. Over a three-year period, that’s about $24 billion with results often coming in the third year. That’s too late to have impacted those three years of program operations, not to mention the immense opportunity costs in terms of missed positive customer experiences, regulatory confidence, and an energy efficiency market valued on savings more than incentives.

Modernizing Savings Measurement through Software

The good news is secure enterprise cloud computing is low cost, the data science is proven, and the convergence with traditional M&V protocols can enable continuous energy savings measurement.

Real-time quantification brings certainty to the market, unleashing the full opportunity of energy savings.

Real-time quantification brings certainty to the market, unleashing the full opportunity of energy efficiency savings.

Tim Guiterman, EnergySavvy’s Director of EM&V Solutions, said “with modern cloud computing and data science it’s possible cheaply analyze actual energy savings on the meter for every single project, on a rolling basis, and compare with general energy users to remove other effects to compute actual net savings.”

Join the Upcoming Webinar

Register for the upcoming webinar on June 18, “Quantifying Energy Efficiency in Real Time” featuring speakers from Ameren Missouri, PSEG Long Island, and EnergySavvy.

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Congratulations ENERGY STAR Partner of the Year Award Winners

We’re Proud of the 7 EnergySavvy Clients Taking Home the Award

This week, the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy (DOE) awarded a number of companies and organizations with the ENERGY STAR Partner of the Year award. These winners have demonstrated a strong commitment to saving energy, and stand out as leaders in environmental protection and reduction of greenhouse gas emissions.  And we’re proud to claim seven of these winners as EnergySavvy clients!

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EnergySavvy would like to congratulate and highlight all of our clients who have been recognized with this prestigious award. Three of them were awarded with the ENERGY STAR Partner of the Year award: Efficiency VermontNew Mexico Gas Company, and Salt River Project.  We would also like to congratulate those clients that have demonstrated ongoing commitment to energy efficiency and been presented with the ENERGY STAR Sustained Excellence Award: AEP OhioArizona Public Service (APS)New York State Energy Research and Development Authority (NYSERDA), and PSEG Long Island.

 

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Spotlight: Arizona Public Service
Our recent case study written with APS highlights the impressive accomplishments of its Home Performance with ENERGY STAR (HPwES) program including:

  • 50% reduction in implementer administrative time and cost to review and approve projects
  • 66% lower data processing time for APS reporting
  • 31% reduction in contractor administrative time to submit projects
  • 3x increase in trade ally satisfaction

 

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Spotlight: New York State Energy Research & Development Authority
In its award to NYSERDA, the EPA details major accomplishments of its programs in 2014:

 

  • Converting 32 percent of HPwES assessments to projects, resulting in more than 6,300 completed projects in the first three quarters of 2014.
  • Experiencing an increase of more than 14 percent in the monetary value of the work completed in the HPwES program compared to last year.
  • Implementing new application procedures that resulted in 26 percent more applications for low cost financing over 2013.
  • Analyzing opportunities with NY Green Bank to support residential energy efficiency including business development loans for HPwES participating contractors and more flexible underwriting standards for consumer loans.
  • Offering incentives for more than 1,100 ENERGY STAR certified homes in 2014, for a total of 25,452 certified homes built since NYSERDA joined the program

EnergySavvy is  honored to work with some of the leading utility and state programs around the country that are setting the bar for energy efficiency success. We’re proud that our Optix Demand-Side Management System is contributing to their success by modernizing customer engagement, automating program delivery and quantifying savings. Congratulations, award winners!

To learn more about how these programs are achieving success, read our latest white paper, Customer Centric Home Performance:

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